privacy policy

Makellos (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you use our services, website, and app (collectively, the “Services”). By using our Services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name, email address, phone number, billing and shipping addresses.

  • Payment information (e.g., credit/debit card details).

b. Non-Personal Information

  • Device information (e.g., IP address, browser type, operating system).

  • Usage data (e.g., pages viewed, time spent on the app, app interactions).

c. Information You Provide

  • Feedback, reviews, or messages sent via our app or customer service.

d. Automated Information

  • Cookies, pixels, and similar technologies for tracking user interactions.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To provide and improve our Services.

  • To process payments and fulfill orders.

  • To communicate with you regarding updates, promotions, or support.

  • To analyze usage and improve user experience.

  • To comply with legal obligations.

3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: With trusted vendors who assist in providing services such as payment processing, delivery, or analytics.

  • Legal Requirements: When required by law or to protect our legal rights.

  • Business Transfers: In case of a merger, acquisition, or sale of assets.

4. Data Retention

We retain your personal information only as long as necessary to provide you with the Services or as required for legal, regulatory, or compliance purposes.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can manage or disable cookies through your browser settings, though this may limit some features of our Services.

6. Security Measures

We implement industry-standard security measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information.

  • Correction: Update or correct inaccuracies in your personal information.

  • Deletion: Request the deletion of your personal information.

  • Opt-Out: Opt-out of receiving marketing communications.

To exercise these rights, contact us at [Insert Contact Email].

8. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting. We encourage you to review this page periodically for updates.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Makellos - Trademark of Tidespring Pvt. Ltd.
Ireo Grand Arch, Tower H-903, Sector 58, Gurgaon, 122011
makellos@makellos.co.in
9821152228